What are your Returns Policy ?
We provide a Full refund if a suit does not fit you according to your measurements provided, due to each order being made to your custom profile, we're unable to proceed with returns based on your liking of the product.
Refunds Conditions and Method of Refunds
If a product arrives to you in a defective state, a Choice of a Reshipment with no additional costs OR a Full Refund is provided. We would only refund to your payment method. A Credit Card Refund should take somewhere between 7-15 working days depending on your card issuer, to appear back to your card.
What other options do i have if i do not wish to return if a suit does not fit?
We will provide you with a 75$ Credit for alterations in your location, you could also choose to have it shipped to our Returns Address in NEW YORK for adjustments.
What are your Exchange Policies?
We're unable to accept an exchange due to all products being made to fit your custom profile.
What are your Cancellation Policies?
A Cancellation is possible within the first 3 hours of purchase, we proceed your production the next day which makes it impossible to cancel an order once the order has been placed after 3 hours of the order being placed along with your measurement profile being submitted to us.