Support

Below are the most asked questions and the most sought for answers.



What sets SUITSFORME apart from other competitors?
An affordable suiting option is what sets us apart from all other custom suitings stores, combined with an advanced system that offers over 200 customizable features and fabrics sourced from various parts of the world, we are proud to be one of the leading online suits websites in the world.

How long does it take to receive a suit from you?
We take where between 18-22 days for delivery from the payment confirmation date.

How Accurate and precise is the Suitsforme Measurement Portal?
One of our longest development phases was the development of our measurement system. All measurement processes shown on our measurement page have been set forth by our in-house tailors and all orders so far have resulted in 100% exact fit on our customers. Once your order is submitted to us, we will manually review all measurements and our trained tailors would know exactly what to do and you would be contacted immediately in the case where something does not seem right with your measurement

What if my suit does not fit accurately?
We are confident in our measurement systems and have never encountered a problem where a suit did not fit accurately. However, In such cases where a problem might arise, we would be willing to refund a part of the purchase after we've received a receipt of alteration from you from our local tailor or you could have the suit shipped back to us and we would have it sorted out for you.

What are your Refund and Exchange Policies?
All products are tailor and custom made to your specifications, All returns would be accepted in a case where the product is either faulty or it did not fit you and we were not able to work something out with you. We would reserve a small sum of amount as a restocking fee on returned item. All returns cases would be reviewed individually .

Can i send you my style of suit design or fabrics for you to craft my suit from?
We would glad love to work with you on what you want, You could send in your designs and specifications to our Email or contact us through Phone. If you wish to send us your Fabric, we will calculate how much is needed based on your Measurement and provide you with our Address for Fabrics Shipment

What payments do you accept ?
We accept all major credit cards along with Paypal. If you wish to pay us through bank transfers, please contact us and we would facilitate you with the payment instructions.

Do you offer packaged deals ?
We are currently offering specials for weddings. You could visit our WEDDINGS page to view our current deals.

How often do you travel and have your Roadshows?
We aim at 6 trips per year with 2 major roadshow anually. Details related to trips and roadshows would be shown on our "TRAVELLING TAILOR" page.

How do i get in touch with you?
You could contact us through email, live chats or at (646) 480-0203 daily from Monday to Friday 10:00 to 5:00 EST.



Shipping

 

Suitsforme offers free shipping on all purchases over 199$. A 30$ shipping fee would apply to all orders below 199$.
US/CANADA Shipments
All prices shown on the website are final, therefore no additional import duties or taxes would apply on your order. Should you receive an Import bill, a refund would be provided back to your card immediately upon the receipt of a proof of payment from our customers.
SPECIAL EU SHIPPING OPTION AVAILABLE
A UK to EU shipping option is available for all of our EU member countries for an additional 45$ per Suit. This ensures your suit is delivered to your doorsteps with no taxes and customs imposed.
Production and delivery period
Delivery for shirts are within 8-12 working days and 18-22 days for a Suit. All shipments are dispatched with a tracking number which would also require a signature on delivery.

Payments

Suitsforme accepts payments through Paypal, VISA, Mastercard, American Express, Diners, Discovers and JCB Cards. We implement higher than industry standards security to ensure asafe transaction through our Website. All Payments are verified by our billing dept. and we reserve theright to cancel an order based on our verification process.
 
Should you have an offline payment method request, you could contact our billing department and we'll gladly assist you.

Contact Us

Contact Information

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Get in touch

Get in touch with us, our customer representative. If you're inquiring about an order, please have your Order ID on hand.


  • Phone: +1 (646)-480-0203

  • Email: support@suitsforme.com

  • Mailing Address: 17 State Street, Suite 4000, NY 10004, United States